Tenant screening

Is the stress of picking a new tenant keeping you up at night?

Looking for the best online tenant screening? We have developed innovative solutions to save you time and money! Trust us with your background checks and never have a nightmare again!

Groupe Trak
  • No account required
  • No membership fees
  • Results in a few hours*
  • Send your request in 3 min
  • Electronic Consent

Our Packages

Unsure of what you need? Let us help you! Ranging from a credit check to a complete tenant history verification, our services are perfect to simplify the life of every landlord.


Credit Check

$24.95+ taxes
Detailed credit check
Credit score
Identity check
Current employer check
Current landlord
Criminal record check (CPIC)

* Only available by electronic consent

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Order more than 50 requests per year?

Obtain prices tailored to your needs

Frequently asked questions

Any more questions? Let’s try to answer them!

Your privacy is at the top of our priority, which is why every piece of information we collect is encrypted and kept in a confidential platform which the access to is restricted. All our team members must undergo a complete background screening and are bound by a confidentiality agreement.

The candidate will receive an email including the consent form to fill out. To confirm their identity, the candidate will have to answer four questions about their personal credit file. This technology is called E-ID verifier, a product of Equifax, which is also used by banks.

This verification is categorized as a soft check which means there is no impact on the credit file. It’s important to mention that we do not have access to the information of the candidate’s file with this product.

N.B. If the security questions are failed, the candidate will have to contact our technical support at 1-800-318-8855

Customer experience is a priority for us, which is why we have a dedicated phone line for technical support needs. Please feel free to contact us at 1-800-318-8855 or by email at [email protected]

The time required to receive your final report depends on the verifications ordered. Upon receipt of the signed consent, the delays applicable go as follows:

  • Credit Check: 4 business hours*
  • Landlord Plus (Canada)*: In the following 4 business hours, you will receive a preliminary report presenting the results of the credit verification and criminal background check. A maximum period of 3 business days applies for the reception of the final report.

It is important to understand that fast results are guaranteed because of our freedom to access the information. However, for the verification of the landlord and employer, the delay for the reception of the final report depends on the speed of response of the references.

The last line of the credit check presents the following elements:

  • Credit Utilization refers to the percentage of credit outstanding to the larger loan available to the candidate as of the date of the file.
  • High credit refers to the highest amount ever owed by the candidate.
  • Balance refers to the total amount due by the candidate as of the date of the file.

If your candidate withdraws from the process a partial refund is available, a $10 administrative fee is applicable.

An alternative is to open a credit under your name for 100% of the price paid so that your next tenant screening is prepaid.

To use the credit in your name, simply send an email to [email protected] with the new applicant’s information. It is necessary to include the email address, telephone number, full name, date of birth of the new candidate and the file number of your original request.



background checks

+ 60 years

of experience
*Please note that our business hours are Monday to Friday from 8:30 a.m. to 5:00 p.m (EST).


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